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Recruiting Call Center Manager

28 Mac Dinh Chi Street, Dakao Ward, District 1. Part
staff

  1. Quantity: 1 - Gender: Female

  2. Job Description:

  3. Workplace: 28 Mac Dinh Chi Street, Dakao Ward, District 1.

  4. Salary: Negotiable, based on individual capabilities.

  5. Other Benefits:

  • Social insurance, unemployment insurance, and health insurance benefits.

  • Performance bonuses monthly, quarterly, every six months, and annually.

  • Tet (Lunar New Year) and other holidays bonuses.

  • Friendly and dynamic work environment;

  • Opportunities for training and development.

  • Working Hours: 44 hours/week.

6.Application includes: Resume, Curriculum Vitae (CV), Application Letter, Health Certificate, Copy of ID Card, Household Registration, relevant diplomas or certificates, 2 recent 4x6 photos (attached to the resume and cover letter).

  • Performing call center duties.

  • Receive, monitor, and respond to customer complaints and company promotional programs.

  • Extract Level II promotional programs and content based on call center and barcodes.

  • Control and monitor Level II programs: implementation plan.

  • Receive and manage registration information for Level II programs and content.

  1. Job Requirements:

a. Education & Experience:

  • University graduate, preferably in Business Administration, Marketing, Accounting, etc.

  • 1-3 years of experience in a similar position.

b. Skills:

  • Excellent communication and negotiation skills; presentation skills.

  • Analytical, synthesis, report writing, and logical reasoning skills.

  • Problem-solving and decision-making skills to achieve good results.

  • Computer skills: proficient in Excel, Word, and PowerPoint.

c. Other Requirements:

  • High level of proactiveness, meticulousness, and accuracy in work;

  • Honest, responsible, and enthusiastic;

  • Dynamic and creative in work;

  • Ability to work independently and in a team;

  • Ability to handle high pressure in the workplace;

Contact Information:

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